# Help Center

> What would you like to learn about?

## English

### Shipping

- [How to Ship Your Physical Collectibles](https://help.courtyard.io/en/articles/9513558-how-to-ship-your-physical-collectibles.md)
- [How to Transfer Your Cards](https://help.courtyard.io/en/articles/8888418-how-to-transfer-your-cards.md)
- [Shipment Address Troubleshooting](https://help.courtyard.io/en/articles/10986315-shipment-address-troubleshooting.md)
- [How to Check the Status of an Existing Shipment](https://help.courtyard.io/en/articles/11955198-how-to-check-the-status-of-an-existing-shipment.md)
- [Canceling Shipments](https://help.courtyard.io/en/articles/11955202-canceling-shipments.md)
- [How Can I Pay for My Shipment](https://help.courtyard.io/en/articles/11955290-how-can-i-pay-for-my-shipment.md)
- [Import Tax Rates by Country](https://help.courtyard.io/en/articles/13854440-import-tax-rates-by-country.md)

### Payments

- [How to Withdraw Your $ Balance](https://help.courtyard.io/en/articles/9201319-how-to-withdraw-your-balance.md): Instructions for withdrawing your balance on Courtyard to a bank or digital wallet.
- [How to Link Your External Wallet to Courtyard](https://help.courtyard.io/en/articles/9077529-how-to-link-your-external-wallet-to-courtyard.md)
- [Recovering Funds Sent on the Wrong Blockchain](https://help.courtyard.io/en/articles/9006727-recovering-funds-sent-on-the-wrong-blockchain.md)
- [I Was Charged, but Didn't Receive My Product. What Should I Do?](https://help.courtyard.io/en/articles/11955089-i-was-charged-but-didn-t-receive-my-product-what-should-i-do.md)
- [How Can I Add Funds to My Courtyard Wallet?](https://help.courtyard.io/en/articles/11955224-how-can-i-add-funds-to-my-courtyard-wallet.md)
- [Tips for Large Credit Card Purchases](https://help.courtyard.io/en/articles/13943182-tips-for-large-credit-card-purchases.md): High-value collectibles on Courtyard.io can sometimes exceed $5,000. This guide explains how large credit card purchases typically work and what steps you may want to take before completing a trans...

### Courtyard Features

- [Unsubscribe From Courtyard Notifications](https://help.courtyard.io/en/articles/9400750-unsubscribe-from-courtyard-notifications.md)
- [Courtyard Points and Leaderboard](https://help.courtyard.io/en/articles/11187027-courtyard-points-and-leaderboard.md): Introducing Courtyard Points!
- [A Guide to the Courtyard Marketplace](https://help.courtyard.io/en/articles/11955240-a-guide-to-the-courtyard-marketplace.md)
- [Welcome to Weekly Quests!](https://help.courtyard.io/en/articles/13577714-welcome-to-weekly-quests.md)
- [How to Use the Scanner Feature on Courtyard](https://help.courtyard.io/en/articles/13864698-how-to-use-the-scanner-feature-on-courtyard.md)
- [Watches on Courtyard](https://help.courtyard.io/en/articles/13921981-watches-on-courtyard.md): Courtyard is launching a new way to buy luxury watches - pay a fixed price, get a guaranteed authenticated timepiece, with fully disclosed odds and instant buyback offers.
- [Trading on Courtyard](https://help.courtyard.io/en/articles/15308387-trading-on-courtyard.md): Trading lets you swap items in your collection directly with other collectors. You can trade one item for one, several for several, or add cash to balance things out. Accepted trades settle in seco...
- [Courtyard Rewards FAQ](https://help.courtyard.io/en/articles/15698457-courtyard-rewards-faq.md): Everything you need to know about Courtyard Rewards, including tiers, benefits, monthly rewards, Guaranteed Value Packs, seasons, eligibility, and how to track your status.
- [Hall of Fame Game Raffle](https://help.courtyard.io/en/articles/16277367-hall-of-fame-game-raffle.md)
- [The Fantasy Draft](https://help.courtyard.io/en/articles/16774889-the-fantasy-draft.md): Details for The Fantasy Draft limited-time event
- [Sneakers on Courtyard](https://help.courtyard.io/en/articles/16975223-sneakers-on-courtyard.md)

### About Courtyard

- [What is Courtyard.io?](https://help.courtyard.io/en/articles/10987238-what-is-courtyard-io.md)
- [Vault Your Cards](https://help.courtyard.io/en/articles/11006165-vault-your-cards.md)
- [Terms of Service](https://help.courtyard.io/en/articles/13854269-terms-of-service.md)
- [Privacy Policy](https://help.courtyard.io/en/articles/13854427-privacy-policy.md)
- [Listing Guidelines](https://help.courtyard.io/en/articles/13854431-listing-guidelines.md)
- [NFT Terms & Asset Management Services Agreement](https://help.courtyard.io/en/articles/13854434-nft-terms-asset-management-services-agreement.md)
- [NBA Draft Raffle](https://help.courtyard.io/en/articles/15665071-nba-draft-raffle.md)
- [PokéBall Raffle](https://help.courtyard.io/en/articles/14241319-pokeball-raffle.md)
- [On The Ball Raffle](https://help.courtyard.io/en/articles/15904407-on-the-ball-raffle.md)
- [Legends Never Fade Raffle](https://help.courtyard.io/en/articles/15985080-legends-never-fade-raffle.md)
- [Black Star Promo Raffle](https://help.courtyard.io/en/articles/16076415-black-star-promo-raffle.md)

### Vending Machine

- [Understanding Buyback Offers](https://help.courtyard.io/en/articles/11955231-understanding-buyback-offers.md)
- [Coins on Courtyard](https://help.courtyard.io/en/articles/15033475-coins-on-courtyard.md): Courtyard is a new way to collect rare coins. Buy a fixed-price pack, get an authenticated, third-party graded coin, with fully disclosed odds and instant buyback offers.
- [The Amazing Chase](https://help.courtyard.io/en/articles/15380934-the-amazing-chase.md): Details for The Amazing Chase limited-time event
- [The Amazing Chase](https://help.courtyard.io/en/articles/16100308-the-amazing-chase.md): Details for The Amazing Chase limited-time event
- [Bussin’ With The Boys x Courtyard: Taylor Lewan’s National Pack](https://help.courtyard.io/en/articles/16133005-bussin-with-the-boys-x-courtyard-taylor-lewan-s-national-pack.md): The $77 Bussin’ With The Boys National Pack drops July 29 with six bounty cards valued at up to nearly $8,000. Pull one and hold it through August 7 to also receive a football signed by Taylor Lewan.
- [One Piece Grand Voyage](https://help.courtyard.io/en/articles/16443510-one-piece-grand-voyage.md): Details for the One Piece Grand Voyage limited-time event
- [Press Start: Pokémon 30th Anniversary](https://help.courtyard.io/en/articles/16948186-press-start-pokemon-30th-anniversary.md): Seven days. Seven Press Start packs. 35 bounty cards.
- [Monday Night Game](https://help.courtyard.io/en/articles/16948609-monday-night-game.md)

### Accounts

- [KYC Process](https://help.courtyard.io/en/articles/9307650-kyc-process.md)
- [How to Delete Your Courtyard Account](https://help.courtyard.io/en/articles/11955254-how-to-delete-your-courtyard-account.md)

### Raffles

- [Neo Blast From The Past Raffle](https://help.courtyard.io/en/articles/16414520-neo-blast-from-the-past-raffle.md)
- [Pokémon World Championship Raffle](https://help.courtyard.io/en/articles/16738871-pokemon-world-championship-raffle.md)
- [One Piece Anniversary Raffle](https://help.courtyard.io/en/articles/16924101-one-piece-anniversary-raffle.md)