# Help Center

> What would you like to learn about?

## English

### Shipping

- [How to Ship Your Physical Collectibles](https://help.courtyard.io/en/articles/9513558-how-to-ship-your-physical-collectibles.md)
- [How to Transfer Your Cards](https://help.courtyard.io/en/articles/8888418-how-to-transfer-your-cards.md)
- [Shipment Address Troubleshooting](https://help.courtyard.io/en/articles/10986315-shipment-address-troubleshooting.md)
- [How to Check the Status of an Existing Shipment](https://help.courtyard.io/en/articles/11955198-how-to-check-the-status-of-an-existing-shipment.md)
- [Canceling Shipments](https://help.courtyard.io/en/articles/11955202-canceling-shipments.md)
- [How Can I Pay for My Shipment](https://help.courtyard.io/en/articles/11955290-how-can-i-pay-for-my-shipment.md)
- [Import Tax Rates by Country](https://help.courtyard.io/en/articles/13854440-import-tax-rates-by-country.md)

### Payments

- [How to Withdraw Your $ Balance](https://help.courtyard.io/en/articles/9201319-how-to-withdraw-your-balance.md)
- [How to Link Your External Wallet to Courtyard](https://help.courtyard.io/en/articles/9077529-how-to-link-your-external-wallet-to-courtyard.md)
- [Recovering Funds Sent on the Wrong Blockchain](https://help.courtyard.io/en/articles/9006727-recovering-funds-sent-on-the-wrong-blockchain.md)
- [Common Payment Errors](https://help.courtyard.io/en/articles/11955074-common-payment-errors.md)
- [I Was Charged, but Didn't Receive My Product. What Should I Do?](https://help.courtyard.io/en/articles/11955089-i-was-charged-but-didn-t-receive-my-product-what-should-i-do.md)
- [How Can I Add Funds to My Courtyard Wallet?](https://help.courtyard.io/en/articles/11955224-how-can-i-add-funds-to-my-courtyard-wallet.md)
- [Tips for Large Credit Card Purchases](https://help.courtyard.io/en/articles/13943182-tips-for-large-credit-card-purchases.md): High-value collectibles on Courtyard.io can sometimes exceed $5,000. This guide explains how large credit card purchases typically work and what steps you may want to take before completing a trans...

### Courtyard Features

- [Unsubscribe From Courtyard Notifications](https://help.courtyard.io/en/articles/9400750-unsubscribe-from-courtyard-notifications.md)
- [Courtyard Points and Leaderboard](https://help.courtyard.io/en/articles/11187027-courtyard-points-and-leaderboard.md): Introducing Courtyard Points!
- [A Guide to the Courtyard Marketplace](https://help.courtyard.io/en/articles/11955240-a-guide-to-the-courtyard-marketplace.md)
- [Getting Started with the Courtyard Referral Program](https://help.courtyard.io/en/articles/13370343-getting-started-with-the-courtyard-referral-program.md)
- [Welcome to Weekly Quests!](https://help.courtyard.io/en/articles/13577714-welcome-to-weekly-quests.md)
- [How to Use the Scanner Feature on Courtyard](https://help.courtyard.io/en/articles/13864698-how-to-use-the-scanner-feature-on-courtyard.md)
- [Watches on Courtyard](https://help.courtyard.io/en/articles/13921981-watches-on-courtyard.md): Courtyard is launching a new way to buy luxury watches - pay a fixed price, get a guaranteed authenticated timepiece, with fully disclosed odds and instant buyback offers.
- [Trading on Courtyard](https://help.courtyard.io/en/articles/15308387-trading-on-courtyard.md): Trading lets you swap items in your collection directly with other collectors. You can trade one item for one, several for several, or add cash to balance things out. Accepted trades settle in seco...
- [Courtyard Rewards FAQ](https://help.courtyard.io/en/articles/15698457-courtyard-rewards-faq.md): Everything you need to know about Courtyard Rewards, including tiers, benefits, monthly rewards, Guaranteed Value Packs, seasons, eligibility, and how to track your status.

### About Courtyard.io

- [What is Courtyard.io?](https://help.courtyard.io/en/articles/10987238-what-is-courtyard-io.md)
- [Vault Your Cards](https://help.courtyard.io/en/articles/11006165-vault-your-cards.md)
- [Technology](https://help.courtyard.io/en/articles/11006175-technology.md)
- [Terms of Service](https://help.courtyard.io/en/articles/13854269-terms-of-service.md)
- [Privacy Policy](https://help.courtyard.io/en/articles/13854427-privacy-policy.md)
- [Listing Guidelines](https://help.courtyard.io/en/articles/13854431-listing-guidelines.md)
- [NFT Terms & Asset Management Services Agreement](https://help.courtyard.io/en/articles/13854434-nft-terms-asset-management-services-agreement.md)
- [On The Ball Raffle](https://help.courtyard.io/en/articles/15904407-on-the-ball-raffle.md)

### Vending Machine

- [Understanding Buyback Offers](https://help.courtyard.io/en/articles/11955231-understanding-buyback-offers.md)
- [Coins on Courtyard](https://help.courtyard.io/en/articles/15033475-coins-on-courtyard.md): Courtyard is a new way to collect rare coins. Buy a fixed-price pack, get an authenticated, third-party graded coin, with fully disclosed odds and instant buyback offers.
- [The Amazing Chase](https://help.courtyard.io/en/articles/15380934-the-amazing-chase.md): Details for The Amazing Chase limited-time event

### Accounts

- [KYC Process](https://help.courtyard.io/en/articles/9307650-kyc-process.md)
- [How to Delete Your Courtyard Account](https://help.courtyard.io/en/articles/11955254-how-to-delete-your-courtyard-account.md)