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How to Withdraw Your $ Balance

Instructions for withdrawing your balance on Courtyard to a bank or digital wallet.

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Written by David

When you have a balance in your Courtyard wallet, you can withdraw your funds. You have to complete identity verification (KYC) before your first withdrawal. Our payments partners may require their own KYC as well, and will not send funds until that is approved.

How to start

  1. Click your profile portrait in the top-right corner.

  2. Click Withdraw

The withdraw screen only shows methods available for your country and account.

Bank account (ACH)

Handled by Coinflow. US bank accounts typically take same-day (within 24 business hours) or standard ACH (2–3 business days). The deposit may appear from Coinflow or AptPay.

Debit card

This is a push-to-card payout, also via Coinflow. It has to be a Visa or Mastercard debit card. American Express and Discover cannot receive these payouts. Some banks block incoming real-time deposits even on a valid debit card. If the card withdrawal fails, try a bank account or PayPal.

PayPal

Funds go to the PayPal account for the email you enter. Type the email carefully. A typo will send the payout to the wrong PayPal account and there is no guarantee the funds will be possible to recover.

If PayPal shows as completed and you do not see it in your account, search PayPal for Coinflow or AptPay.

Venmo

US users can withdraw to Venmo. Funds go to the Venmo account tied to the phone number you enter, usually within minutes. Use the phone number on that Venmo account. A wrong number sends the payout to someone else's Venmo.

If Venmo shows completed on our side and you still do not see it, confirm the phone number, then contact support with that number.

Interac (Canada)

Canadian residents can withdraw by Interac e-Transfer to the email or phone number linked to their Interac profile. Use one or the other, not both. This is a bank transfer in CAD.

Withdraw to a Crypto Wallet

Before you can withdraw to an external crypto wallet, you must first link it to your Courtyard account. You can do this by using the "Link wallet" button in the wallets section.

  1. Click your profile portrait in the top-right corner.

  2. Click Transfer

Once linked, this option lets you send your USDC to another personal crypto wallet that supports the Polygon network (e.g., MetaMask, Coinbase Wallet).

Troubleshooting

  • Delayed Bank Withdrawal: If your withdrawal is taking longer than the estimated arrival time, please reach out to our support team for an update.

  • Unsupported Country: If your country is not supported for bank payouts, you will need to use the option to withdraw your USDC to a personal crypto wallet.

  • Returned Funds: If a bank withdrawal fails and is marked as "Returned," please check your Courtyard wallet balance to see if the funds have reappeared. If not, please contact support.

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